Terms of Service

Please read these terms carefully before using our AI services and website.

Last Updated: November 2024

Welcome to Zlink AI Services. These Terms of Service ("Terms") govern your use of our website (zlink.com.au) and our AI-powered services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our Services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Zlink AI Services provides artificial intelligence solutions including but not limited to:

  • AI Photo Editing services
  • AI Web Design solutions
  • AI Customized CRM systems
  • AI Call Agent services
  • AI Chat Agent solutions
  • AI Automation services
  • Consultation and implementation services

3. User Responsibilities

As a user of our Services, you agree to:

  • Provide accurate, current, and complete information when required
  • Use our Services for lawful purposes only
  • Not attempt to gain unauthorized access to our systems
  • Not use our Services to violate any applicable laws or regulations
  • Not interfere with or disrupt the integrity or performance of our Services
  • Respect the intellectual property rights of others
  • Maintain the confidentiality of your account credentials

4. Payment Terms

For paid services, you agree to the following payment terms:

  • All fees are non-refundable unless otherwise specified
  • Payment must be made in accordance with the agreed-upon schedule
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment
  • Prices are subject to change with prior notice

5. Intellectual Property

Our Intellectual Property: All content, features, and functionality of our Services are owned by Zlink AI Services and are protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of any content you provide to us. By using our Services, you grant us a license to use, modify, and display your content solely for the purpose of providing our Services to you.

Generated Content: Content generated by our AI systems may be used by you in accordance with these Terms and any applicable service agreements.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of using our Services. This includes but is not limited to business strategies, customer data, and technical information.

7. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may temporarily suspend or modify our Services for maintenance, updates, or other operational reasons. We are not liable for any losses resulting from service interruptions.

8. Limitation of Liability

To the fullest extent permitted by law, Zlink AI Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Services.

Our total liability for any claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid for the Services in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold Zlink AI Services harmless from any claims, damages, or expenses arising from your use of the Services, your violation of these Terms, or your violation of any rights of another party.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach the Terms.

Upon termination, your right to use the Services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Zlink AI Services operates, without regard to conflict of law provisions. Any disputes arising from these Terms shall be resolved in the appropriate courts of that jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@zlink.com.au
Website: zlink.com.au
Phone: 0440 139 999

By using Zlink AI Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.