Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: November 2024

At Zlink AI Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zlink.com.au and use our AI services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact forms or consultation requests
  • Subscribe to our newsletter or marketing communications
  • Apply for job positions
  • Contact us for customer support

This information may include your name, email address, phone number, company name, and other details you choose to provide.

Usage Data

We automatically collect certain information about how you use our website:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Clickstream data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our AI services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze usage patterns and optimize user experience
  • To comply with legal obligations
  • To protect against fraud and ensure security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and services.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and hosting infrastructure
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information

To exercise these rights, please contact us using the information provided below.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@zlink.com.au
Website: zlink.com.au
Phone: 0440 139 999